If the subject is your problems, we eliminate the concept of overtime. You can reach us anytime you want.

We do not confine you to just one brand or model. With more than 400 different models from at least 5 different brands, we give you the chance to choose as much as you want.

MERVAKS fully focuses on the markets in which it operates and creates a structure that is 100% compatible with the demands of its customers. It is always based on customer satisfaction by evaluating the impact of its work and attitude on its customers.

Müşteri odaklı çalışmanın sürekliliğini sağlayarak, tedarik süreçlerinin problemlerini müşterilerine yansıtmadan çözümlemektedir.

MERVAKS attaches great importance to continuous research and business development in order to anticipate the needs of it's customers, to find the most suitable solutions quickly and to supply the cutomers needs in a short time.

MERVAKS designs and implements innovations in order to increase the service quality and presents them to the service of its customers. MERVAKS is among the first to incorporate new products, services and technological solutions that are possible with this feature.

As an example, it has designed and put into the service of its customers the SHOWCAR (Mobile showrrom vehicle), which is not even in Europe.

While MERVAKS continues its activities, it strengthens the bridge between economic and environmental dimensions.

Taking into account the effects of the decision taken in one of these areas , it continues its activities by guaranteeing a long-term effective development.

For this reason, it has aimed to create value, ensure the progress of the society, and raise the standards of living and environmental quality in all its activities.

Our Customers Knowing, comparing, interacting, researching, recommending; Among the options, they will be able to directly ask us the question “WHAT IS BETTER FOR ME?” and get the right answers from us. We have always aimed to be an organization that can respond to this phenomenon and we have worked in this direction.

Knowing that the most basic factor that ensures customer satisfaction is service quality, MERVAKS organizes all its activities according to this basic factor. It raises the quality of the services provided for its customers by training all its personnel on total quality on a rotating basis.

MERVAKS makes a great effort to be understood by all its personnel, to act in accordance with business ethics in a professional manner by following the principles of honesty in its relations. All components and actors of the service it creates act within the framework of this basic principle of MERVAKS.

MERVAKS accepts the principle of openness to its customers, employees and society and fulfills its requirements without hesitation.

Since the day it was founded, our company has acted proactively for the healthy use of every project it has delivered. Our Customer Service Department provides services for this purpose. Our customer representatives, without exception, call each of our customers every 6 months, check the status of the system and, if any, potential problems are quickly resolved.

At the same time, after each service, the state of the system and the satisfaction of the customer are always measured.

Every product can be applied by anyone. However, if we want to solve our customers' problems as quickly as possible, we must have sufficient stock of spare parts. Being aware of this, the stocks of our company have always been full of spare parts. In fact, different brands in the market are supported from time to time in terms of spare parts.